Regarding the first seminar: descripction of ITIL and its associated methods in order to know them and apply the principles in the RES operation procedures. Regarding the second seminar: provide the basic knowledge that should be used to design a HPC PDC and know the common procedures that should be taken into account.
ITIL and DPC Seminars (Santander, May 2010)
Date: 18/May/2010 - 20/May/2010 Time: